OBJECTIVE: This article provides instructions on how to clock in and out of a visit via the HHAeXchange mobile app.
1. Open the HHAeXchange mobile app and tap Today's Schedule.
2. Tap your scheduled shift.
3. Tap Clock In and then tap GPS.
NOTE: You must tap GPS for your clock-in to be successful.
A confirmation message will appear stating that the clock-in was successful.
4. Once the visit has finished, open the HHAeXchange mobile app and tap Clock Out form the Clock In/Out page.
5. Tap the checkmark for any tasks you completed during your visit. Tap the X for any tasks the Client refused.
NOTE: If the Client refuses a task, choose a reason from the Refused Duty Reason drop down menu.
NOTE: When servicing Mutual Patients, the Caregiver must enter separate POC duties for each patient.
6. Once tasks have been completed and duties have been confirmed, obtain the Client signature on the mobile device in order to process the visit.
7. If the Client signature cannot be obtained, tap Skip and choose the reason the signature cannot be provided (required). Tap Save.
A confirmation message will appear stating the visit has been completed. Tap OK to return to the home screen. You are now clocked out of the visit.
Source: HHAeXchange Support