OBJECTIVE: This article provides an attachment to the Plan of Care (POC) Overview Training for HHAeXchange.
POC compliance settings in HHAX requires that all tasks are reported as set by the patient's Plan of Care. Visits with missing tasks or tasks that are not marked properly will fall into Prebilling for review and correction by the Branch or by the Caregiver.
Help at Home has configured a new, consolidated list of reason codes that caregivers must select from when a task is marked "Not Complete" during a visit. These codes are visible in both Web and Mobile Applications.
When scheduling a Visit (Patient > Calendar), branch admin must select the applicable POC. Once the visit is saved, the system calculates the POC Compliance based on the settings. If the Visit does not pass the applied POC Compliance Requirements, then it appears in the Prebilling Review with a POC Compliance problem.
See attachment: POC Compliance_Training
Source: HHAeXchange Support