OBJECTIVE: This article provides instructions for administrative staff on how to install MatrixCare on a laptop or desktop computer for Branch Managers.
1. Navigate to http://adaptivenursing.soneto.net/.
2. Click Install MatrixCare. If the Install button does not run properly, click Launch from the bottom section of the install window.
3. The MatrixCare software will download to your computer.
4. Open the Downloads folder on your computer and double click on the file to install the program.
NOTE: If you experience issues with MatrixCare, please contact the IT Service Desk via web portal (helpathome.go2connect.com). You must have a Help at Home email address to log in. Someone will respond to you about your issue within 24 hours.
For more information regarding IT Service Desk or IT related issues, check out the IT Service Desk page in the Knowledge Center.
Source: Implementation Specialist