OBJECTIVE: This article provides the instructions on how Caregivers are able to view their 2024 W2s effective 1/24/25.
Table of Contents
Accessing Caregiver Connect Application
Note: 2024 W2s will be POSTMARKED on 1/31/2025. For Caregivers that belong to the following states (IN/GA/MS/DE), you will be able to access ONLY your 2024 W2s via the Help at Home Caregiver Connect Application. The actual W2 document will be available ONLY on January 24th 2025.
Caregivers will be able to view their W2s under the "Pay Stubs" section under "Tax Documents".
Accessing Paperless Employee Portal
Note: 2024 W2s will be POSTMARKED on 1/31/2025. For Caregivers that belong to the following states (IL/MO/MI/OH/PA), you will be able to access your 2024 W2s via the Paperless Employee Portal. For Caregivers that belong to the following states (IL/IN/MO/MS) that need to access their W2s from 2023 and prior, it will be available via the Paperless Employee Portal.
Accessing Paperless Employee
1. Click this link to access your W2 and view your paystubs: https://www.paperlessemployee.com/helpathomeoxfordhealth/PE
2. Within the Paperless Employee portal, enter your User ID and Password and select Login.
3. If you're unable to log in due to incorrect User ID or Password, click on the hyperlink highlighted User ID or Password.
Create a Paperless Employee Account
1. If you're new to the Paperless Employee, please click on Create Account to register.
2. After clicking Create Account, enter the following information:
- Employee ID [12 digit Employee ID that you'll find in your paystub]
- NOTE: If you need help obtaining your Employee ID, please reach out to the payroll support team at this number: +1 (877) 711-1847.
- SSN
- First 3 letter of Last Name
3. Click on Authenticate & Create Account.
Viewing W2
1. Once you're logged in, select Year End Tax Statements.
2. Click on the checkbox highlighted under Select Tax Statements.
3. Under Select Delivery Method, select the appropriate options and select Review and Complete Order.
- - Download (PDF)
- - Fax
Accessing UKG
Note: 2024 W2s will be POSTMARKED on 1/31/2025. For Caregivers that belong to the following states (PA/DE/OH/GA/MI) that need to access their W2s from 2023 and prior, it will be available via UKG.
1. Click this link to access your W2 (and paystubs): https://secure3.saashr.com/ta/HAH.login
2. Alternatively, you can access that through the UKG Mobile App: Accessing UKG Ready (Kronos) & Viewing Pay Stubs
3. Click on the 3 lines icon on the top right of the screen
4. Select Payroll, then Select my Forms and click on W2.
Source: Senior Manager, Contact Center