OBJECTIVE: This article provides information on how to report client incidents to Help at Home.
State regulations require that we report and track specific incidents.
Please review this Training Video and use the Incident Reporting Portal to report the following incidents:
Clinical Events |
Non-Clinical Events |
| Admission to Nursing Facility |
Alleged Abuse, Neglect, Exploitation (non-employee) |
| Change in Condition | Home Safety |
| Client Behavior | Police Involvement |
| Client Elopement | Vehicle Accident |
| Death | |
| Emergency Room Visit | |
| Fall | |
| Admission to Hospital | |
| Medication Related | |
| Outpatient Procedure or Surgery |
Decision Tree for assistance in determining category:
Resource: Videos - Riskonnect Training
Inputting an incident:
Riskonnect - Inputting an Incident-720p-260611.mp4
Changing the Navigation Bar and User View:
Riskonnect -Changing your Navigation Bar and User -720p-260601.mp4
Changing the status and adding information after an incident has been submitted:
Riskonnect - Updating and changing the status of s-720p-260527.mp4
Source: Risk Management Coordinator