OBJECTIVE: This article provides instructions on how to update your direct deposit, setup a new direct deposit, Skylight Pay Card, and Paper Check in the Caregiver Connect mobile app.
| The Caregiver Connect app is not available in Florida, New York, Michigan, or Missouri markets. If you are located in one of these states, please contact your local branch for assistance. |
Table of Contents:
- Updating Your Direct Deposit
- New Direct Deposit Setup
- Skylight Pay Card Setup
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Updating Your Direct Deposit
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Log in to the Caregiver Connect mobile app and tap View Profile on the home screen.
2. Tap My Accounts.
NOTE: This section allows you to manage where you like your pay sent with the payment types of direct deposit, receiving a paper check, or getting a Skylight Pay Card.
3. Tap Replace Account to make updates to your current direct deposit.
NOTE: Please enter in all required information to update your direct deposit.
4. After entering in the updated information, tap Submit.
5. A warning message will appear informing you any changes to your direct deposit will take 1 to 2 payroll cycles for your changes to take into effect. Tap Continue.
5. Your changes have been submitted. Tap Done.
New Direct Deposit Setup
1. Log in to the Caregiver Connect mobile app and tap View Profile on the home screen.
2. Tap My Accounts.
NOTE: This section allows you to manage where you like your pay sent with the payment types of direct deposit, receiving a paper check, or getting a pay card.
3. Tap Add Account.
4. Tap Payment Type and select Direct Deposit. Enter in all required information and tap Submit.
5. A warning message will appear informing you any changes to your direct deposit will take 1 to 2 payroll cycles for your changes to take into effect. Tap Continue.
6. Your changes have been submitted. Tap Done.
Skylight Pay Card Setup
1. Log in to the Caregiver Connect mobile app and tap View Profile on the home screen.
2. Tap My Accounts.
NOTE: This section allows you to manage where you like your pay sent with the payment types of direct deposit, receiving a paper check, or getting a pay card.
3. Tap Add Account.
4. Tap Payment Type and select Skylight Pay Card. Enter in all required information and tap Submit.
NOTE: The routing number will be automatically filled in once the Skylight Pay Card payment type is selected.
5. A warning message will appear informing you any changes to your direct deposit will take 1 to 2 payroll cycles for your changes to take into effect. Tap Continue.
6. Your changes have been submitted. Tap Done.
Paper Check Setup
1. Log in to the Caregiver Connect mobile app and tap View Profile on the home screen.
2. Tap My Accounts.
NOTE: This section allows you to manage where you like your pay sent with the payment types of direct deposit, receiving a paper check, or getting a pay card.
3. Tap Add Account.
4. Tap Payment Type, select Check, and tap Submit.
5. A warning message will appear informing you any changes to your direct deposit will take 1 to 2 payroll cycles for your changes to take into effect. Tap Continue.
6. Your changes have been submitted. Tap Done.
Source: Client Solutions Product Owner