OBJECTIVE: This article provides instructions on how to obtain a Client Signature when clocking out of a completed shift in MatrixCare.
1. After completing tasks, confirming that visit times are accurate, and entering your 4-digit Caregiver pin, you will be required to obtain a Client Signature at the bottom of the page.
2. Rotate the orientation of your phone in order to open up the Signature box
NOTE: If you aren’t able to rotate your orientation, swipe down from the top of your screen. Typically, you will see a Lock icon or a Portrait setting. You will need to disable the lock so that your phone is able to rotate in order to use the MatrixCare for Home Care mobile app or website.
3. Click the Press here to capture signature box and allow the client to sign off.
4. Click OK.
5. Click Accept.
Source: Implementation Specialist