OBJECTIVE:  This article provides instructions on how to clock in and out of a scheduled shift in MatrixCare.

Clocking In for a Shift

1. Navigate to the Main dashboard and view Today's Schedules and Weekly Schedules.

2. Select the applicable schedule and click Check In. A Check In Certification box will pop up. Click Accept to certify that you do not have the symptoms listed in the pop up box.

In order to have a successful check in, please ensure that the location settings have been turned on.

Clocking Out for a Shift

1.  Navigate to the Tasks tab. Check off the tasks that have been completed during the shift and input Task Notes under each completed task.

2. Navigate to the Appointment tab and select Check Out. After checking out, verify the completed tasks and click Next at the bottom of the page.

3. Certify that the visit time is accurate by selecting Yes or No. If selecting No, override the Check In and Check Out times and add a note under the Notes field. Click Next.

4. Enter your 4-Digit Caregiver Pin and click Next.

5. Scroll down to add the Client Signature and click Accept. Click Complete. The "You have successfully checked out" box will pop up to confirm. 

Source: Business Application User Support