OBJECTIVE: This article provides instructions on downloading data to use the mobile app offline in AlayaCare.
If you have already set up Offline Mode settings, download data before going on a visit so that you can continue to complete services while in areas with no cell reception or Wi-Fi access.
1. Check Offline Mode, if it has not already been checked.
2. Once you have enabled Offline Mode, the following popup will appear. Tap Download to download the current day's data.
3. The date and time of your last download will always be available from this screen. You can also select Download offline data now to refresh your downloaded data.
NOTE: Your data will be available offline for 12 hours before you will be prompted to download fresh data. Do not log out during this time or you will lose access to the updated data you have saved.
Source: Implementation Specialist