OBJECTIVE: This article provides instructions on how to enable Face ID or Touch ID in order to log into the AlayaCare mobile app.
NOTE: Face ID and Touch ID availability depends on your mobile device.
1. Open the AlayaCare app and tap the Menu icon.
2. Tap Settings.
3. Toggle to turn on or turn off Face ID, Touch ID, or Biometric Authentication (if using Android).
4. After you have allowed the AlayaCare app to use Touch ID or Face ID to authenticate you, you will see a new option on the login page. Tap Log in with Touch ID or Log in with Face ID (based on the feature you enabled) to proceed with signing in using your preferred biometric method.
Source: Implementation Specialist